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We create relevant experiences

Since 2016, we have provided web development, customer service, marketing and communication services to international companies that work in Latin America.

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We are opportunity seekers

We make our clients access larger and more profitable markets with a firm conviction:

User Rules

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No Borders

We provide services for a global market. We work in several countries understanding the needs of our clients first hand. 

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Success is surrounding yourself with amazing people

We admire the imagination and dedication of our team. We encourage the freedom to create and think big when acting.

Entrepreneurial culture

We are committed to stimulate searches for innovative ideas. We challenge ourselves to always be protagonists and to give our best to capture the best opportunities.

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Ecosystem of opportunities

We create an environment that promotes the development of the professional and personal skills of our team.

Diversity

In our house we encourage and celebrate diversity in every way.

Teams

Our professional team is ready to share their knowledge, experiences, passion and creativity to solve the challenges you have.

Marketing
Development
Creative
SEO
C. Service
H. Resources
QA
BI

Marketing

Responsible for promoting brands positioning working on the promotion of companies in the market. Our professionals develop with passion and talent personalized marketing strategies for each company with a specific action plan. They know what it is to hit the nail on the head.

Services

  • Investigate the market situation.
  • Promote brand positioning.
  • Work on company promotion in the market.
  • Generate, investigate and implement new ideas and development actions.
  • Analyze marketing activities effectiveness.

Development

Our Development team designs, creates and maintains web pages and applications. They work on the software, the database and the coding so that the websites achieve the best performance. Meticulous and precise, they can spot a misplaced comma at a glance.

Services

  • Design, develop and work on apps and sites architecture.
  • Select the best programming language.
  • Perform tests to measure the quality of the site and detect any errors.
  • Solve errors or problems in the execution.

Creative

Responsible for creating multimedia content for brands promotion in several languages. Curious, creative and observers copywriters and designers craft materials that manage to grab the attention of the sometimes enigmatic target audience. They are the best dressed in the office.

Services

  • Conceptualize communication campaigns.
  • Create and design multimedia materials.
  • Supervise the production of audiovisual materials, merchandising and graphics by suppliers.

SEO

Specialists in search engines such as Google, Bing and YouTube, in different languages ​​and with first class tools. The SEO professionals on our team understand how users search and implement site improvements to increase traffic. Proactive and curious, they evolve alongside search engines. Sometimes they know what you’re going to google before you think about it.

Services

  • Optimize websites architecture.
  • Organize the structures.
  • Optimize the content.
  • Create and optimize links.
  • Prevent and fix negative SEO attacks and penalties.
  • Improve user metrics.

Customer Service

Dedicated to providing service support with the highest service excellence. Solving different queries and handling information with total confidentiality. Sensitive, empathetic and warm, they are the best face your company can have. You will want to take them home.

Services

  • Provide assistance via chat, email and telephone in Spanish, Portuguese and English.
  • Loyalty users.
  • Reduce friction with dissatisfied users.
  • Improve user experience and satisfaction.

Human Resources

Specialists in creating leaders. human resources provides advice, guidance and tools to achieve the professional development of our team. They use data-driven best practices with a clear and focused communication style. They always have time to listen to you and, something even better, they give away food.

Services

  • Manage individual performance.
  • Leadership learning and development.
  • Manage and acquire talent.

QA

Responsible for quality control through contact analysis, in order to maintain quality standards in the user experience. Empathetic and foreseeable of clients needs. They say they have a crystal ball that sees everything.

Services

  • Improve Customer Service practices.
  • Assist agents in their training.

BI

Responsible for grouping data from our clients with the aim of transforming it into information that can be used to improve processes. Despite the fact that they are experts handling information, they still cannot make their relatives understand what they do for living.

Services

  • Optimize processes.
  • Use evidence as a basis for decision making.
  • Generate a broader and more concrete vision of the company.
  • Add value to the business and to the solutions offered to users.
  • Identify trends and consumer behavior.
  • Identify new business opportunities.

Work in Activo

A place to do and grow

MP Health insurance

We take care of our team with the best quality insurance, which includes emergency medical coverage, dental plan and international travel insurance.

Training programs

We reinforce the skills of our team with relevant training for each area.

Personal development

Each worker has a monthly budget available to invest in their professional development outside the company.

Zonamerica Campus

A unique place to work where the balance between architecture, nature and services stimulate creativity.

Flex Tickets

Tickets (Food and Transport) complementary to salary, in FLEX mode. This modality allows the user to define how much wants to spend on Transportation and how much on Food.

Healthy snacks

Every week we receive a selection of the best seasonal fruits. Cafeteria supplies always available.

Open jobs

Frontend Developer (HTML + CSS + JS)

The ideal candidate would be well-rounded with a strong experience in hand coding HTML, CSS and Vanilla Javascript to match designs and translate our customer needs into functional and appealing interactive websites.

Supervisor de Atendimento ao Cliente

O Supervisor de Atendimento ao Cliente é o responsável pelo desenvolvimento de nosso departamento de Customer Service, dando orientação, suporte e educação para o time de Representantes de Customer Service (CSRs).

Digital Marketing Manager (Campaign Manager)

The Campaign Manager will Direct and facilitate the day-to-day operations of the marketing team, and will take ownership of all related tasks of campaigns of the brand. Manage the implementation, tracking and measurement of marketing campaigns.

This position is closed

Representante de Atendimento ao cliente

São aqueles que trabalham duro, são criativos e têm energia. Um forte Representante de atendimento ao cliente tem a habilidade de ser multi-tarefa e trabalhar bem em equipe. Essa pessoa é responsável por responder todos os e-mails, chats ou ligações telefônicas que chegarem de uma forma profissional e madura.

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This position is closed

Frontend Developer

The Front-end web developer will be part of a dynamic team responsible for the creation, delivery and support of a number of key websites and landing pages as part of our client’s acquisition and retention campaigns.

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This position is closed

Representante de Vendas de Serviços ao Cliente

Será responsável por oferecer Excelência em Vendas por meio de interações de saída/entrada para clientes existentes e potenciais, para todos os canais fornecidos pela empresa. Os agentes bem-sucedidos solucionam problemas orientados para objetivos, com uma base sólida de competências comerciais e conhecimento do produto.

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This position is closed

Retention Manager

A key role on the Retention team. Enthusiastic and analytical, he/she has the expertise to identify, target and influence user behavior to increase customers retention and profitability. Reporting to the Head of Retention, he/she will work with different partners across the organization on the best solutions for Costumer Journey Optimiz...

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This position is closed

Creative Copywriter (Spanish & English)

The Creative Copywriter will be a part of our Creative Production Team and will work closely with other copywriters, graphic and UX/UI designers and our marketing teams to create or adapt content and enhance a growing portfolio of products and services in an entertainment & technology company.

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This position is closed

Payments Analyst

A Payments Analyst is responsible for protecting both the company and clients by focusing on assisting our clients and co-workers via email and verifying any documents submitted. The main focus is to work to ensure payout processing time frame is achieved in a timely manner.

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This position is closed

Desktop Support Specialist

We are looking for a Desktop Support Specialist who can provide design, installation, maintenance and support services for the entire corporate network. The successful candidate will work with our Desktop Support team to support our corporate users in their IT requirements and challenges and make sure the corporate users are being as productive as possible.

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This position is closed

Digital Marketing Analyst

The Digital Marketing Analyst will Develop strategies for digital marketing campaigns and track performance, will oversee the work of internal and external agencies, who will deliver much of the campaign...

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Let’s do things together

Contact us today to understand how Activo can help your business to reach the next level.

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badge agile design

Our HR Team is Agile certified