We create relevant experiences

Since 2016, we have provided web development, customer service, marketing and communication services to international companies that work in Latin America.

Activo.uy - Creamos experiencias relevantes

We are opportunity seekers

We make our clients access larger and more profitable markets with a firm conviction:

User Rules

No Borders

We provide services for a global market. We work in several countries understanding the needs of our clients first hand.

people

languages

Success is surrounding yourself with amazing people

We admire the imagination and dedication of our team. We encourage the freedom to create and think big when acting.

Entrepreneurial culture

We are committed to stimulate searches for innovative ideas. We challenge ourselves to always be protagonists and to give our best to capture the best opportunities.

Ecosystem of opportunities

We create an environment that promotes the development of the professional and personal skills of our team.

Diversity

In our house we encourage and celebrate diversity in every way.

Teams

Our professional team is ready to share their knowledge, experiences, passion and creativity to solve the challenges you have.

Marketing

Development

Creative

SEO

C. Service

H. Resources

Marketing

Responsible for promoting brands positioning working on the promotion of companies in the market. Our professionals develop with passion and talent personalized marketing strategies for each company with a specific action plan. They know what it is to hit the nail on the head.

Services

Investigate the market situation.
Promote brand positioning.
Work on company promotion in the market.
Generate, investigate and implement new ideas and development actions.
Analyze marketing activities effectiveness.

Development

Our Development team designs, creates and maintains web pages and applications. They work on the software, the database and the coding so that the websites achieve the best performance. Meticulous and precise, they can spot a misplaced comma at a glance.

Services

Design, develop and work on apps and sites architecture.
Select the best programming language.
Perform tests to measure the quality of the site and detect any errors.
Solve errors or problems in the execution.

Creative

Responsible for creating multimedia content for brands promotion in several languages. Curious, creative and observers copywriters and designers craft materials that manage to grab the attention of the sometimes enigmatic target audience. They are the best dressed in the office.

Services

Conceptualize communication campaigns.
Create and design multimedia materials.
Supervise the production of audiovisual materials, merchandising and graphics by suppliers.

SEO

Specialists in search engines such as Google, Bing and YouTube, in different languages and with first class tools. The SEO professionals on our team understand how users search and implement site improvements to increase traffic. Proactive and curious, they evolve alongside search engines. Sometimes they know what you’re going to google before you think about it.

Services

Optimize websites architecture.
Organize the structures.
Optimize the content.
Create and optimize links.
Prevent and fix negative SEO attacks and penalties.
Improve user metrics.

Customer Service

Dedicated to providing service support with the highest service excellence. Solving different queries and handling information with total confidentiality. Sensitive, empathetic and warm, they are the best face your company can have. You will want to take them home.

Services

Provide assistance via chat, email and telephone in Spanish, Portuguese and English.
Loyalty users.
Reduce friction with dissatisfied users.
Improve user experience and satisfaction.

Human Resources

Specialists in creating leaders. human resources provides advice, guidance and tools to achieve the professional development of our team. They use data-driven best practices with a clear and focused communication style. They always have time to listen to you and, something even better, they give away food.

Services

Manage individual performance.
Leadership learning and development.
Manage and acquire talent.

QA

Responsible for quality control through contact analysis, in order to maintain quality standards in the user experience. Empathetic and foreseeable of clients needs. They say they have a crystal ball that sees everything.

Services

Improve Customer Service practices.
Assist agents in their training.

BI

Responsible for grouping data from our clients with the aim of transforming it into information that can be used to improve processes. Despite the fact that they are experts handling information, they still cannot make their relatives understand what they do for living.

Services

Optimize processes.
Use evidence as a basis for decision making.
Generate a broader and more concrete vision of the company.
Add value to the business and to the solutions offered to users.
Identify trends and consumer behavior.
Identify new business opportunities.

Work on Activo

A place to work and grow.

Benefits

Wellbeing

RSE

Our employees have a benefit program for personal use, with access from day one.

Personalized Medical Care

Medical Health Insurance that offers the best medical care and support.

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Medical Emergency Coverage

Available 24 hours a day, 7 days a week.

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Flex Vouchers

Transportation and meal vouchers to be chosen by each employee.

Learning

Each employee has a monthly credit to invest in their professional development.

Placed in Zonamerica

A unique place to work, where the balance between architecture, nature and services stimulate creativity.

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Hybrid model

We have a mixed and flexible work model (remote and in-office), adapted to the needs of each team.

We have a well-being plan designed for our employees, totally focused on quality of life.

Occupational Health and Safety Advisers

We comply with occupational health standards for each employee in their own work environment.

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Healthy snacks

The best seasonal fruits are available in our office.

MP + Dental Plan and Psychological Assistance

Access to dental and mental health for each employee.

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ACT is our corporate social responsibility program, which seeks to make the environment grow through actions that positively impact it.

Work in Activo

A place to do and grow

MP Health insurance

We take care of our team with the best quality insurance, which includes emergency medical coverage, dental plan and international travel insurance.

Training programs

We reinforce the skills of our team with relevant training for each area.

Personal development

Each worker has a monthly budget available to invest in their professional development outside the company.

Zonamerica Campus

A unique place to work where the balance between architecture, nature and services stimulate creativity.

Flex Tickets

Tickets (Food and Transport) complementary to salary, in FLEX mode. This modality allows the user to define how much wants to spend on Transportation and how much on Food.

Healthy snacks

Every week we receive a selection of the best seasonal fruits. Cafeteria supplies always available.

Open jobs

This position is closed

Concierge Support Agent (Tier 2)

The Concierge Support team handles calls, emails, and chats from high-value customers, ensuring a consistently excellent experience through effective first-contact resolution. Selected team members will be responsible for delivering exceptional customer support across various channels including calls, emails, and chats. This involves identifying customer needs, resolving issues efficiently, and ensuring a positive overall experience. They will also aim for First Contact Resolution (FCR) by communicating clearly and accurately, while maintaining high standards of service quality and customer satisfaction.

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This position is closed

Representante de Atendimento ao Cliente (Turno Noturno)

Representantes de atendimento ao cliente (CSR) são aqueles que trabalham duro, são criativos e têm energia. Um forte Representante de atendimento ao cliente tem a habilidade de ser multi-tarefa e trabalhar bem em equipe. Essa pessoa é responsável por responder todos os e-mails, chats ou ligações telefônicas que chegarem de uma forma profissional e madura.

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This position is closed

Conversion Manager

The Conversion Manager plays a key role in the Marketing department, someone who knows how to engage incoming prospects and incumbent customers and uses performance data to design new solutions that drive conversion lift. They will be a partner in the design, implementation and evaluation of activities that increase conversions of new and existing customers and maximize the commercial returns for the business. The position requires a resume leaning heavily to performance marketing, but also a creative eye and a customer centric approach.

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This position is closed

Concierge Support Agent (Tier 2)

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This position is closed

Office Administrator

The Office Administrator oversees, manages and implements daily administrative tasks to ensure the business’ operations run effectively and efficiently. The ideal candidate will have at least 5 years administrative experience and can support in a variety of areas within our agency. This person also has the ability to understand the needs of our staff while being able to inspire employee engagement on a daily basis through special tasks and or events. Supporting both in office and working from home employees. The Office Administrator will also support in the execution of events and coordinate requirements for large meetings or conferences. This person has the ability to prioritize and coordinate administrative services.

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This position is closed

HR Generalist

The HR Generalist assists to manage the People related agenda in their individual office. The role assist the change management projects and manages the HR related internal and external communication. The HR Generalist shares responsibility for the goals and targets delivery with the Head of People for their location. This role is an active member of the team ensuring actively supporting discussions and best practice transfers from different areas in the organization.

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This position is closed

Marketing Operations Manager (Producer)

We are looking for a passionate, motivated, and highly collaborative candidate to add to our Marketing team. Reporting to the Producer Team Lead, the Producer is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who doesn’t shy away from a good challenge, then we would like to meet with you. You will be responsible for proactively managing the planning, roadmapping, execution and delivery of marketing projects, while paying close attention to shifting priorities and ensuring process and SLAs are respected.

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This position is closed

Desktop Support Specialist (12 month contract - with opportunity to go permanent)

We are seeking a skilled and detail-oriented Desktop Engineer to join our IT team. As a Desktop Engineer, you will be responsible for providing technical support, troubleshooting, and maintaining the desktop infrastructure across our organization. You will collaborate with various teams to ensure efficient desktop operations and deliver high-quality IT services to our employees. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills.

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This position is closed

Customer Service Team Coach (Night Shift)

We are seeking to hire a full-time Customer Support Team Coach. This key role is responsible for leading, motivating, and developing support agents to ensure service excellence, drive performance, and uphold Activo’s values and customer service standards. The Team Coach will provide leadership and guidance to Customer Support team members by setting clear expectations, monitoring performance, and delivering timely feedback to ensure alignment with company goals and standards.

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