Customer Services Manager (Hybrid)
The Customer Services Manager is accountable for the supervision, direction, and support Customer Service operations, including Chat, email and Sales. This position requires focused leadership and an aspiration to the highest standards of effectiveness. Aiming at the highest standards of performance, the Customer Service Manager must possess strong business acumen and naturally build strong relationships. Training, coaching and engaging your team are the cornerstone of your past and future success.
Senior Systems Administrator - Call Center Applications (Hybrid)
The industry is changing rapidly and our team is quickly growing and evolving to meet tomorrow’s challenges. Our team of passionate IT professionals apply strong technical skills to deliver timely and impactful business solutions.
Team Lead – NextJS, ExpressJS (Hybrid)
We are seeking a highly skilled and motivated Team Lead to join our Engineering team. This individual will lead a cross-functional engineering squad using agile methodologies to deliver high-quality digital assets to our clients. With a deep passion for technology and a problem-solving mindset, the Team Lead will coach and mentor the squad while aligning their work with the company's goals and objectives.
Marketing Operations Analyst (Hybrid)
The Retention Team is responsible for maximizing customer value and product engagement. The Retention team achieves this through comprehensive analysis and understanding of customer behaviors at each of the lifecycle stages (New, Retained or Inactive) and then applying this information to develop and successfully execute strategies, campaigns and targeted activities to deliver customer value.
Office Assistant (Hybrid)
The Office Assistant will be a point of contact for employees, visitors, vendors and clients, always representing the company. She / he will assist in Office Operations and Administrative duties.
Representante de Atendimento ao cliente (Híbrido)
São aqueles que trabalham duro, são criativos e têm energia. Um forte Representante de atendimento ao cliente tem a habilidade de ser multi-tarefa e trabalhar bem em equipe. Essa pessoa é responsável por responder todos os e-mails, chats ou ligações telefônicas que chegarem de uma forma profissional e madura.
Creative Graphic Designer (Hybrid)
We work to pursue the most innovative creative advertising for our clients through intelligence, imagination and ruthless focus. We’re inspired to create the most profitable advertising for the Latin-American market. We pride ourselves on the way we manage our company, and for the way we treat our employees.
Representante de Serviços Financeiros (Híbrido)
Um representante de serviços financeiros tem a habilidade de ser multi-tarefa e trabalhar bem em equipe de uma forma profissional e madura. Será responsável de atender todos os contatos de chat relacionados com o painel de liberação de boletos e consultas sobre depósitos e retiros em geral como também gerenciar e levar registro de todas as escalações de casos enviadas a Risk e Payments cuidando que nenhuma delas leve mais de 48 hs em retornar ao cliente com uma resolução. Supervisar que as caixas de correio de entrada de suporte, escalations e boleto estejam sempre atendidas e cuidando o "Service Level" de 24 horas.
Representante de Vendas de Serviços ao Cliente (Híbrido)
Como Representante de Vendas de Serviços ao Cliente você será responsável por oferecer Excelência em Vendas por meio de interações de saída/entrada para clientes existentes e potenciais, para todos os canais fornecidos pela empresa. Os agentes bem-sucedidos solucionam problemas orientados para objetivos, com uma base sólida de competência